Enterprise Systems Case Study Analysis Essay Example | Topics and Well Written Essays - 3500 words

Enterprise Systems Case Study Analysis - Essay Example For example, an organization has a number of departments include: sales & marketing, procurement & inventory, finance & accounting and human resources. In order to automate the organization develops independent or separate information system for each department and these individual systems might not be integrated because of incompatibility. Therefore, the information or data available in one system might not be accessible to the other independent information system. In this regards, it can be stated that the organization could not be benefited from the main purpose/advantages of the information systems including the information must be shared easily, correctly, and on time among business units. Disparate Independent Systems – High Maintenance Cost Problem The second problem of disparate information that has been identified in the paper is the huge cost of their maintenance. There are two types of maintenance costs, the first is the direct maintenance costs and the other is ind irect maintenance costs. ... nformation or communication flow problem in the independent information systems, the organization’s management has to bear indirect costs by taking wrong decisions by their own instinct rather than the decisions based on the information / reports provided by the group of independent information systems. Precisely, it can be stated that if an organization has the fragmented or autonomous information systems, the operations of the organization is fragmented (Davenport, 1998). Identification of Two Issues in each Organization in China Implementing ERP CosmeticCo Company There are total five (5) problems have been identified in the case study for implementation of ERP in CosmeticCo company by Sweden’s Intentia AB – the software package provider (ERP vendor). The five problems include: the language, Business Process Reengineering (BPR), Partnership, human resource, report and table. From these I have chosen the language, and report and table problems and it is pertine nt to mention here that according to the authors of the paper, both chosen problems are categorized as cultural problems. Language In the words of Davison in 2002, the culture is â€Å"A collective programming of the mind which distinguishes one group from another†. Particularly the Chinese are strict to their language and the only way to make the Chinese understand is to write in their own language rather than the Western language. However, the MOVEX ERP software did contain English words by which the human resources got confused and unable to use the software effectively. The Davison identified three cultural reasons of failure in ERP in China from which one is â€Å"miscommunication due to homonyms in the Chinese language†. It is one of the important factors to be considered while deployment of software